Allied Lambodar

Privacy Policy

How we collect, use, protect and share your personal information.

Table of Contents

Your Consent
Types of Personal Information We Collect
How We Collect Your Information
Use of Personal Information
Disclosure of Personal Information
Retention of Personal Information
Security Policy
User Responsibilities
Third Party Links
Marketing
Cookies
Amendment of Privacy Policy
Governing Law & Jurisdiction
Minor's Privacy
Grievance Officer

Allied Lambodar understands the privileged position we are in while providing services through our website, platforms and App, and are committed to protecting the information and data shared by all of our users. This Privacy Policy complies with the Information Technology Act, 2000 and the SPI Rules, 2011. By continuing to use the App and providing your personal information, you consent to the terms contained herein.

Types of Personal Information We Collect

Personal Information means any information that relates to an individual which, directly or indirectly, is capable of identifying such individual.

Sensitive Personal Information includes financial details (bank accounts, card numbers), passwords, biometric data, sexual orientation, physical/mental health conditions, and medical records. Information freely available in the public domain is not treated as Sensitive Personal Information.

Category	Includes Information Such As
Identity & Account Log-In	Full name(s), title, age, user ID, gender, date of birth
Contact Information	Mobile number(s), permanent & current addresses, state/city, country, pin code, email address(es), billing address, parent/guardian details
Financial Information	Bank account numbers, e-NACH, NEFT, IMPS, UPI ID, credit/debit card number, card type, expiry date, card token (collected on a need basis)
Identification / Sensitive Personal Information	KYC documents, identity & address proofs, photograph, PAN, GST Number, cookie ID, device ID
Payment / Transactional Information	Payment gateway ID, issuing bank name, mode of payment, date, currency, amount, transaction status
Usage & Technical Information	IP address, device/browser type, OS, time-zone, geo-location, pages visited, visit times, download errors, page response times
Credit-related Information	Credit/affluence assessments from financial institutions or account aggregators, as permitted under applicable laws
Marketing & Communications	Customer service interactions, cookie-based behavioural data, promotional campaign responses, subscription preferences
Device Information	Location data (with permission), anonymised/aggregated statistical or demographic data

Allied Lambodar may also record telephone calls for service administration purposes. We do not knowingly collect personal information from children; any such information uploaded is deemed to be done with parental/guardian consent.

How We Collect Your Information

Directly from you, when you:

Provide Contact Information to enquire about our services and products
Conclude a contract or verify your identity (by email, phone, or electronic means)
Submit information on the App or connect through any other communication mode (online or offline)
Provide information on checkout pages to complete transactions
Send us a support request, complaint, or dispute resolution query
Apply for products/services through us or our business partners (university websites, offline campuses, resellers)
Provide Identity, Contact, Financial, or Payment Information on our web/payment pages
Enter a competition, promotion, or survey, or agree to receive marketing materials
Access, use, or browse our App

From third parties – We may also obtain information through business partners, independent service providers, or publicly available sources, as permitted under applicable Indian laws.

Use of Personal Information

Any personal information submitted or collected will be used only for the following purposes:

Registration of the User on the App
Carrying out obligations arising from your service requests
Improving the App's functionality and customising your experience
Ensuring App content is presented in the most effective manner for you
Delivering personalised information and targeted advertisements
Conducting research on efficient administrative practices
Communicating changes to services and special offers
Aggregated, non-personally identifiable statistical analysis and business intelligence; Allied Lambodar may sell or transfer such aggregated data to third parties
Ensuring compliance with Terms of Use and Privacy Policy
Recording and facilitating participation in selected services and tracking preferences
Notifying you of updated product and service information
Assisting with customer service or technical support issues
Following up after campus visits
Preventing fraud and unlawful use
Complying with legal, regulatory, and contractual obligations
Pursuing our legitimate business interests (where permissible by law)
Where you have given us explicit consent to do so

Disclosure of Personal Information

In the course of providing services, we may disclose/transfer personal information to the following third parties:

Third-party service providers – for marketing, advertising, customer communications, IT infrastructure, payment processing, and customer support
Affiliates – in India or other countries, for the same purposes as us
Employees – bound by obligations of confidentiality, for service provision
Government institutions/authorities – as required under law, judicial orders, for cybercrime prevention, offence reporting, or protecting Allied Lambodar's rights
- Under applicable laws, rules, and regulations or orders of any judicial/quasi-judicial authority
- For prevention, investigation, and prosecution of cyber incidents
- For reporting any offences committed by users
- To protect and defend Allied Lambodar's rights or property
- To enforce Allied Lambodar's Terms of Use
- For verification of user-provided information
Ad servers, ad agencies, and technology vendors (e.g., Facebook, Google) and research firms to serve advertisements
Acquirers – if substantially all our assets are acquired by a third party, subject to that party following this Privacy Policy
Promotional purposes – your name, testimonials, exam scores, and course information may be shared across social media, TV, digital ads, hoardings, interviews, live events, and our app/website. By using our services, you consent to this
Legal action – we may disclose account information necessary to identify or take legal action against individuals violating our terms
Payment processors – credit/debit card details are transacted on secure, encrypted payment gateway sites
Financial institutions – if you express interest in an educational loan, we may share your information to assess eligibility and facilitate the loan process

How Long Will Personal Information Be Retained

Allied Lambodar may store your Personal Information (including Sensitive Personal Information) for as long as required and permissible under applicable Indian laws, for the fulfilment of the purposes for which it was collected. Retention periods are determined by legal (contractual, statutory, or regulatory), accounting, and compliance reporting requirements.

Security Policy

We are committed to safeguarding your Personal Information and implement reasonable security practices and procedures to protect it from unauthorized access, alteration, disclosure, or destruction. We store and process your personal information on AWS cloud servers, Google Cloud Platform, and other cloud service providers within and outside India.