The Diploma in Airline Ticketing at Lambodar Institute is a specialized program designed to equip students with the knowledge and skills required to excel in the airline and travel industry. This course focuses on all aspects of airline ticketing, from booking and managing reservations to handling customer inquiries and ensuring a smooth ticketing process. With the global increase in air travel, the demand for skilled airline ticketing professionals is rising, making this diploma a gateway to exciting career opportunities in airlines, travel agencies, and tour operators.
The program is ideal for individuals looking to enter the aviation industry, particularly in ticketing and reservations, with a focus on both technical skills and customer service excellence.
Course Content
1. Introduction to Airline Ticketing
This module provides an overview of the airline industry, focusing on ticketing processes, fare structures, and the various systems used for managing bookings and reservations.
2. Global Distribution System (GDS)
Students learn how to use Global Distribution Systems such as Amadeus, Sabre, and Galileo. This module covers flight booking, seat selection, and managing customer data in real-time.
3. Airline Codes and Terminology
Understanding the various codes used in airline operations is crucial. This module introduces students to IATA (International Air Transport Association) codes, airport codes, and other industry-specific terminology.
4. Fare Calculation and Ticketing Procedures
This module focuses on fare calculation methods, ticket issuance, and re-issuance processes, including managing refunds, cancellations, and ticket exchanges.
5. Customer Service in Airline Ticketing
Effective customer service is vital in ticketing. Students learn how to handle inquiries, assist passengers with special requirements, and manage conflicts in a professional manner.
6. E-Ticketing and Online Booking Systems
With the rise of digital platforms, this module covers electronic ticketing systems and online booking procedures, enabling students to manage and process digital bookings.
Graduates of this program are well-prepared for roles in airline ticketing, travel agencies, airport services, and customer care within the aviation sector.
